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TeleGlass delivers the most attentive, service-oriented claims handling in the market. Work with us to maximize the efficiency of your auto glass claims operation.
 

Who We Are...

TeleGlass National provides end-to-end auto glass repair and replacement service solutions for auto insurance companies and their policyholders. Our business model is built upon a thorough understanding of the auto glass repair and replacement process, delivering fast, reliable, high quality service throughout the country. We have administered auto glass service programs for insurance carriers throughout the country for over a decade, and our experienced team understands the detailed needs of car owners, Insurers, and glass providers. 

Our Technology...

The unique TeleGlass TSAM technology platform has been specifically designed and implemented by auto glass industry knowledge leaders to dramatically improve the service experience for the car owner. Learn more.

Focus on Superior Policyholder Service
Auto glass service represents an opportunity for every insurer to impact its overall policyholder satisfaction and retention rate. A TeleGlass managed auto glass program offers more than cost savings and efficiency - it is designed from the ground up with your policyholder's experience in mind.


   
News & Events view all
2/22/2012
TeleGlass National Releases 2011 Customer Satisfaction Results ISD System Achieves Industry Leading Net Promoter Score® of 87
Teleglass National of Burlington, Massachusetts today released the results of its customer satisfaction survey for the 2011 business year. TeleGlass National utilizes the Net Promoter Scores® system developed by Satmetrix, as a measure of auto glass customers? indication of loyalty to TeleGlass, and by extension, to their auto insurance provider.
 
 
 
 
Glass Expertise Automated Scheduling Member Program